FAQ

Source – California State Controller’s Office “Due to the large volume of claims being processed, the law allows up to 180 days from the date the State Controller’s Office receives a complete claim package to review all documentation and make a decision on whether or not the documentation supports the claim. Property owner claims that only involve cash may be processed in as little as 30 to 60 days. More complex claims, such as those filed by heirs, those involving multiple owners, or those involving businesses are generally processed within the 180 day period. After the claim is approved, additional time is required for the payment of claims that involve securities. Research needs to be done to determine if any corporate activity (such as corporate mergers, acquisitions, stock splits, or dividends), affecting the value of the security, occurred during the period that the security has been held by the state. Please allow an additional 90 to 180 days for this research by the state depository.”

No. However, we have a highly skilled network, of attorneys and researchers. When necessary, they assist us with legal interpretations, concerning the rights and privileges of owners, and heirs of unclaimed property.

No. MuleOne is NOT a collection agency. We return Unclaimed Property (money, stocks, bonds, and other securities) to the rightful owner. We have ZERO direct or indirect contact with collection agencies.

According to the official California State Controller’s Office (SCO), the State is currently holding more than $15 billion in unclaimed property. Yes, billions of dollars. It’s important to understand that the California State Controller’s Office does not hold or process claims involving real estate.

MuleOne’s FLAT recovery fee varies by state and the complexity of your claim. We’ll explain the applicable fee before any work begins. For approved full-service claims, there are no upfront costs; our fee is due only after your claim is successfully recovered and you receive your funds. Call us for a claim review, and we’ll inform you of the fee for your specific claim.

Yes. We have helped several clients recover property who live outside of the USA. 

MuleOne may buy your claim; depending upon the specifics of your case. If we buy your claim, you’ll be paid within 10 days, and you will not have to wait several months for the government to act.

Yes, we recover unclaimed property throughout the USA.

Unclaimed Properties are assets that the property owner (claimant) rightfully owns and may have forgotten about. Or the rightful property owner may have never known they were entitled to the existing assets. Unclaimed Property Examples include; bonds, certified checks, checking accounts, credit balances, debentures, dividend payments, drafts, escrow accounts, insurance claims, interest payments, mineral rights, oil and gas rights, mutual funds, pension funds, rent deposits, royalties, safe deposit boxes, saving accounts, stocks, wages, and other assets. In many instances, the owners of these funds are deceased, and their heirs do not know about the existence of the asset or money. MuleOne often contacts owners and heirs to inform them of their Unclaimed Funds’ rights.

California State claim checks are called warrants because they are guaranteed by the State Treasury at the time they are issued. The State Comptroller’s Office (SCO) warrants, or guarantees, that funds will be available when the state claim check is presented for payment.

These are the rules and regulations for California unclaimed property law: California Unclaimed Property Law and Regulations – Code of Civil Procedure Sections 1500-1582.

Nationwide, there is over $70 billion dollars currently being held in different government departments, depositories, and bureaus nationwide. The money being held is made up collectively from various sources, including, but not limited to, financial instruments, bankruptcies, tax overpayments, mortgage overpayments, and other transactions.

Many people are surprised to learn they have unclaimed property. Asset Recovery Companies often use public records to identify individuals who may have funds held by a state. Even if you’re unaware of missing money, it may be worth verifying your name through your state’s unclaimed property program or by contacting MuleOne for assistance.

Your unclaimed property was listed in a publicly accessible state database. Asset recovery investigators and heir finders routinely search these databases nationwide to locate property owners and heirs, then contact them to offer recovery assistance.

This property may be unclaimed because the owners did not know it existed in the first place. Or the owner may have forgotten about the property. Oftentimes the Unclaimed Property belonged to a relative, now deceased. And now a family member may be the heir and entitled to the Unclaimed Property. Since the owners are now aware that the property exists, we can help them recover the property.

Once you contact us, we’ll provide you with the property’s precise value listed by the depository and where the property is being held. Many of our so-called competitors will not disclose that information to you unless you sign a contract with them.

Claimants are usually located through our continuous research of Unclaimed Property databases. Investigators use skip-tracing platforms and programs, lots of data, and private investigator resources to locate claimants. Some will also do old-school door-knocking if necessary.

1. Read the law. In California, unclaimed property is regulated by the California Secretary of the Controllers office (SCO). The SCO enforces the Unclaimed Property Law (Code of Civil Procedure Sections 1500-1582), which covers unclaimed money.
2. Check out the news media. Unclaimed money has been written about in the Wall Street Journal and Forbes. Unclaimed Money has been featured on shows like Fox Business, CNN, and National Public Radio (NPR).
3. In the United States, according to CNBC, on February 1, 2023; there is an estimated $70 Billion dollars in Unclaimed Money being held by government treasuries. The Unclaimed Money comes from insurance policies, bank accounts, stocks, paychecks, escrows, rent security deposits, etc.
4. You have no risks. Our company MuleOne shoulders the costs of all claim submission efforts.Our team will prepare your claim documentation, do the claim preparation work, and manage the required processes on your behalf. While you do other things you normally do with your time.
5. The California Government disburses your claim check to you directly. We’ll update you throughout the recovery process. We’ll notify you of the approval. And the government depository involved will send you a claim check directly for the money that is yours. At that point, we will receive our recovery fee.

If you’re concerned about sharing personal information with our company, we can still help you. In today’s climate of fraud, we understand. Reach out to us.

MuleOne specializes in complex unclaimed property claims. If your claim is straightforward, you may not need our services and can often file directly with your state’s unclaimed property office. However, if your claim involves heirs, estates, trusts, businesses, multiple owners, missing documents, or other complications, MuleOne provides the experience and guidance to help navigate the recovery process.

MuleOne specializes in recovering state-held unclaimed property from government unclaimed property programs and private financial institutions nationwide. We do not recover funds related to real estate transactions, including mortgage surplus funds, foreclosure surplus funds, tax sale surplus funds, or similar real estate proceeds. We focus exclusively on state-held unclaimed property and financial institution held property. We do not provide services involving real estate matters.

Yes. MuleOne assists with complex unclaimed property claims nationwide. While our services vary by state and claim type, we may be able to help if your claim involves heirs, estates, trusts, businesses, missing documentation, or other complex issues. Contact us to discuss your specific claim.

The answer is yes. Contact us to discuss your case. MuleOne will provide a FREE Unclaimed Property strategy session to determine if we can help you recover your funds.

To begin the recovery process, simply return the signed Investigator Agreement by email, USPS mail, or a clear mobile phone scan or photo. Once received, we’ll begin researching your claim, contact the appropriate state unclaimed property agency on your behalf, identify any required documentation, and guide you through each step of the recovery process. If you dont’ have the Investigator Agreement yet. Call us for a FREE claim review.

Before accepting a claim for recovery, MuleOne researches the available public records and state unclaimed property information to determine whether there is a reasonable basis for your claim. The final decision, however, is made by the state unclaimed property agency after it reviews your documentation and verifies your legal right to the property.

The time limit varies by state and the type of property. In many states, unclaimed property can be claimed indefinitely. However, some states have laws that may limit how long certain types of property are held or may transfer the funds for other public purposes. If you believe you have unclaimed property, it’s best to file your claim as soon as possible.

In most cases, the state unclaimed property agency sends the funds directly to you after approving your claim. Depending on the property type, payment may be made by check, or by returning securities or other assets. MuleOne does not receive your recovered property.

Yes. Unclaimed Property recovery services are legal in many states and are often regulated by state law. Some states require written agreements, limit recovery fees, or impose other consumer protections. MuleOne complies with applicable state laws and only assists with claims where our services are permitted.

That’s understandable. We encourage you to take your time, review our website, read our client testimonials, and ask questions before signing anything. You should never feel pressured to sign an agreement. Our goal is to help you make an informed decision and be comfortable with the process before moving forward.

Yes, in many cases. A family member may be able to assist you, but the state may require legal authorization, such as a power of attorney or other documentation, before allowing someone else to act on your behalf. The requirements vary by state and the type of claim.

Take all the time you need to think. But remember, the sooner we start working on your unclaimed property recovery, the sooner you’ll receive your claim check directly from the government.

The Investigator Agreement authorizes MuleOne to research your claim and communicate with the appropriate state unclaimed property agency on your behalf. Without your authorization, we are unable to obtain claim information, determine what documentation is required, or begin the recovery process. Signing the agreement does not guarantee your claim will be approved, but it allows us to start working on your behalf.

The Unclaimed Property can be claimed by the deceased spouse, son, daughter, other relatives, or a personal representative.

We may still be able to help you recover a portion of the Unclaimed Property. Don’t let the money sit there and go completely to the state.

The short answer is yes. You must have the following 3 qualities: Integrity, Intelligence, and Energy.